softspay.com © 2024
If softspay is listed on your bank or credit card statement, it means that we have charged you on behalf of a merchant site and our customer service is at your disposal to help you solve your problem and respond to your request . You must have at least two of the following information: credit card, e-mail address or member reference.
Our discreet billing service appears as: softspay next to the website transaction. If you do not see this appear on your statement, it's because we have not charged you. SOMETIMES, THE NAME OF A COUNTRY CAN BE INDICATED, BECAUSE WE WORK WITH BANKS WORLDWIDE. also makes payments for certain websites with their own billing descriptors (the information shown on your bank statement). The descriptor should always be mentioned on the payment page of the website.
To receive the internet address by e-mail: - If you have at least two of the following data: username, credit card, e-mail address, member reference.
Make sure that you correctly enter your password and username as written in the confirmation email you received when you registered. Our system is the difference between uppercase and lowercase. To receive the internet address by e-mail: - If you have at least two of the following data: username, credit card, e-mail address, member reference.
You can cancel your registration directly on this website or contact our customer service. - If you have at least two of the following data: username, credit card, e-mail address, member reference.
We will always send you a confirmation email after your cancellation. This ensures that you will not be charged for the next billing cycle. If you have received this cancellation email, you can rest assured that you will no longer be charged. However, you will continue to have access to the member area until the end of the period you paid.
No. Our system guarantees that you will not be billed twice at the time of registration.
It is a complementary security code to protect you from fraud attempts and is printed on the back of your card. These are the last 3 numbers that follow the name of your account on the back of your credit card.
This is a unique number that identifies your transaction with . It was sent to you by e-mail at the time of registration. If you need to recover it, you can directly contact our customer service.
Under no circumstances should you send us your credit card number by e-mail. Always use our online forms that have been designed to transfer confidential data. If you wish to use the forms, please contact our customer service.
You must enter a valid e-mail address in order to correctly make a softspay purchase in order to receive a confirmation. For all subsequent notifications, you must send us a valid e-mail address using our customer service form.
Please find the conditions located on the main product site at the bottom of the page accessible by clicking on the Terms of Use link. If you have additional questions, do not hesitate to contact our support team.
If you have encountered any difficulty in accessing or using the area for members of the sites produced, please report it to the support team. They will provide you with all the help you need.